Privacy Policy
Last updated:
1. Scope and Notice
This Privacy Policy explains how Smartbiu collects, uses, discloses, and safeguards personal information when you visit www.smartbiu.com, place an order, contact support, or otherwise interact with the store.
2. Information We Collect
Depending on your interaction, we may collect identifiers and contact details, account and order information, payment transaction details received from payment providers, shipping information, device and browser data, approximate location, site activity, preferences, support communications, and information you choose to provide.
3. How We Use Information
- To provide the storefront, process and fulfill orders, collect payment, deliver updates, and handle returns or disputes.
- To authenticate users, prevent fraud and abuse, maintain security, diagnose problems, and comply with legal obligations.
- To respond to requests, personalize relevant store functions, measure performance, and improve products and services.
- To send marketing where permitted and honor consent, opt-out, and preference choices.
4. Cookies and Similar Technologies
We and service providers may use cookies, pixels, local storage, and similar technologies for essential storefront functions, security, preferences, analytics, and advertising. Available controls may include browser settings, consent tools, and opt-out mechanisms; disabling essential technologies can affect store functionality.
5. Disclosure and Service Providers
We may disclose information to commerce-platform, hosting, payment, fraud-prevention, shipping, analytics, marketing, customer-support, professional-adviser, and legal-compliance providers only as reasonably necessary for their services. We may also disclose information in a business transaction or where required to protect rights, safety, or the law.
6. Retention and Security
We retain information for as long as reasonably necessary for the purposes described, including order records, support, fraud prevention, accounting, disputes, and legal compliance. No security method is absolute, but we use administrative, technical, and organizational measures appropriate to the nature of the information.
7. United States Privacy Rights
Depending on your state and applicable thresholds, you may have rights to access, correct, delete, or obtain a copy of personal information and to opt out of certain targeted advertising, sale, sharing, or profiling. We will not unlawfully discriminate for exercising an applicable right and may verify a request before acting.
8. Children, Transfers, and External Links
The store is not directed to children under 13, and we do not knowingly collect their personal information. Information may be processed in jurisdictions other than your own with protections required by applicable law. External sites operate under their own privacy practices.
9. Contact and Complaints
Submit privacy questions or requests to hello@smartbiu.com, call +1 718-672-5120, or write to 24112 SW 107th Ave, Homestead, FL 33032, United States. You may appeal a denied request where applicable by replying to the decision notice.